Welcome to the Seminole Tribe of Florida! We are looking for professional, innovative and team-oriented individuals who want to provide our Tribal members with excellent services to each residence and location.
Position: Business Operations Manager
Job Type: Full Time
Department: Information Technology
Location: HOLLYWOOD
Posted: 05/29/2026
Job Description
The incumbent is a trusted operational partner to the CIO and IT leadership team responsible for overseeing key operational, financial, vendor-management, HR-liaison, and compliance functions that support the effective operation of the Information Technology (IT) Department. This includes, managing IT vendor relationships and contract negotiations; monitoring contract renewals, licensing, and vendor performance; coordinating Operations Expenditures (OPEX)/Capital Expenditures (CAPEX) budgets and financial reporting; and partnering with Purchasing, Finance, and Legal Departments on IT agreements. The role also manages executive dashboards, tracks departmental metrics, identifies cost-saving opportunities, and coordinates employee-related processes such as recruitment, onboarding/off-boarding, and internal communication activities. Additionally, the incumbent maintains and enforces the department’s Standard Operating Procedures (SOPs) to ensure consistency, compliance, and operational efficiency. Bachelor’s Degree in Business Administration, Information Technology, Public Administration, Management Information Systems, Finance, or a related field is required; a Master’s Degree in a related discipline is preferred. A minimum of five (5) years of progressive experience in IT business operations, vendor management, contract administration, budgeting, or similar administrative and operational functions, with at least three (3) years of supervisory experience overseeing administrative or business support staff is required. Candidates must demonstrate experience managing OPEX/CAPEX budgets, financial reporting, procurement workflows, contract or licensing processes, and serving as an HR liaison for recruitment, onboarding/off-boarding, and performance evaluation compliance. Considerable experience with IT service management systems and enterprise platforms such as Microsoft Office Suite, ServiceNow, Webex, and SaaS systems is required, along with experience developing and maintaining SOPs and operational controls. Demonstrate excellent written and verbal communication, organizational, analytical, and interpersonal skills. Must possess a valid Florida Driver’s License, be able to travel to all STOF Reservations, and be able to work a flexible schedule including evenings, weekends, and holidays.
Benefits:
The Seminole Tribe of Florida provides a comprehensive benefits package.
The Seminole Tribe of Florida is a drug free workplace, drug screening is a requirement of employment. We exercise Native American preference.